Terms of Service

Effective September 18, 2026

These terms apply to the current SimAudience service. By using it, you agree to these terms. If you do not agree, do not use the service. Contact: support@simaudience.com.

1. What the service provides

SimAudience compares modeled reactions to text using profiles derived from public survey data. It does not recruit human respondents. Outputs are generated predictions and may be inaccurate, biased or inconsistent. They are not representative polling, professional advice or a guarantee of business results.

2. Your use

You must be at least 18 and have authority to submit the material you provide. Do not submit private information about identifiable people, credentials, confidential client material you lack permission to share, or unlawful content. Do not attempt to identify survey respondents, interfere with the service, bypass access limits or use outputs to make consequential decisions about individuals.

3. Your content and results

You retain rights you hold in your submitted material. You grant us a limited, nonexclusive license to host, store, transmit and process your submitted material and results to provide, maintain, secure and support the service. We may use service providers for those purposes. We do not claim ownership of your submitted material. We do not use it to train or fine-tune AI models. You may use your generated results, subject to these terms and any applicable third-party rights. When sharing results, clearly identify them as AI simulations. You are responsible for reviewing outputs and verifying claims before publishing or relying on them. We do not guarantee that generated output is unique or free of third-party rights.

4. Launch access, credits and future plans

During launch, we may offer limited promotional access, guest allowances, signup credits and login rewards. The launch period has no guaranteed duration. Eligibility, availability, account limits, waitlist admission, credit amounts, earning rules, usage limits and expiration rules may change, pause or end at our discretion. Current allowances are shown in the application. Promotional credits have no cash value, are not transferable and do not create a right to ongoing free service. We may adjust promotional balances when changing or ending an offer, subject to applicable law and any required notice. Joining a waitlist does not guarantee admission or an admission date.

Do not create multiple accounts or reset identifiers to bypass limits. A credit reservation is made before a study starts. Failed or unprocessed profiles are returned to your available balance when the study settles. Any future paid plan will state its price, usage rules and refund or cancellation terms before purchase. Changes to a free promotion do not override purchased rights or mandatory consumer protections.

5. Availability

The service may change or be unavailable. Save or export results you wish to keep. We may suspend access for misuse or security reasons. A stopped study may have requests already in progress.

6. Warranties and responsibility

To the extent permitted by law, the service is provided as available, without warranties of accuracy, fitness for a particular purpose or uninterrupted operation. To the extent permitted by law, SimAudience is not liable for indirect or consequential losses arising from use of the service. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

7. Changes and questions

We will date changes to these terms and provide additional notice where required. Material changes apply prospectively. Questions or concerns can be sent to support@simaudience.com.